When little ‘Stella’ had to have one hip operated on it was very tough, but even tougher when the second hip needed to be done also. Owners Mario and Camilla, who are aged pensioners, love the Miniature Fox Terrier who provides them with comfort and love that is immeasurable.

People understand that the aged pension is very low, so when an emergency such as this arises often the people that deserve the most help rarely get it. That’s is when Pet Medical Crisis steps in to help. Thanks to the brilliance of one of our favourite vet teams at Peninsula Vetcare Rosebud, with Dr.Ben and Dr.Kate, the surgery to help little ‘Stella’ continue her life being pain-free and happy was performed. As you can see in the diagram this looks so straight forward but is a truly incredible procedure that has been performed perfectly.

“We dearly love our ‘Stella’ and she means everything to us,” Camilla said.

PMC is wrapped to know that the older dog is now recovering very well and receiving all the love she deserves from her parents. Thanks so much to all of the wonderful vet staff that make our work so much easier. And thank you for following our mission. 

Pet Medical Crisis relies on public donations to assist pensioners and disadvantaged owners who cannot afford life-saving veterinary care.



Ashley and Adam love their big dog named ‘Rocky’. He is a friendly giant who is great fun and comfort to his family. Adam gave ‘Rocky’ to Ashley as a gift when she was 21 and she has adored him ever since -he is now eight years old. Ashley’s daughter has grown up with ‘Rocky’ who loves her and keeps her safe and happy. ‘Rocky’ has helped Ashley through some very difficult times in her life and he is very necessary and important to her life and wellbeing.

Adam and Ashley noticed that the big fella was struggling to eat, which anyone who knows Rottweilers understands that is far from normal. Soon after noticing he had a lump in his cheek the pair started to worry. The young family knew they had to get ‘Rocky’ to the vets to see what was wrong with him, but being unemployed due to Covid-19 and unable to receive a loan it would be very expensive and difficult to afford. The Berwick veterinary hospital diagnosed ‘Rocky’ and found he had some very severe growths in his mouth and a secondary one in his throat. ‘Rocky’ would need immediate surgery so PMC received the application to help and help we did.

“Rocky is my very first pet. He is my baby, my world. He’s family and means the absolute world to us! My daughter has grown to love him so much and just can’t see a life without him or getting the care he needs. He’s struggling to eat and that’s not like him, we are struggling to pay rent, bills, and other expenses.” Ashley told PMC.

Thanks to the help of the Berwick Veterinary hospital Pet Medical Crisis were able to step in and manage the case. PMC hopes that Ashley and Adam have many years with the big dog and he goes on to make old bones

Pet Medical Crisis relies on public donations to assist pensioners and disadvantaged owners who cannot afford life-saving veterinary care.



Six years ago Lyndal adopted her baby girl named ‘Tiger’ a Bull Arab mix dog. After seeing a sign that a puppy needed to be helped in her local milk bar, Lyndal made a decision that changed her forever. Over the past six years ‘Tiger’ has been there through all the hard moments that Lyndal faced. Through mental health issues and some extraordinarily traumatic times, ‘Tiger’ has been there as the rock that her loving owner has needed. ‘Tiger’ has meant survival to Mum Lyndal and that’s no exaggeration.

Lyndal noticed her pup was not eating, throwing up, eating grass, and was clearly deteriorating in front of her. ‘Tiger’ hadn’t been desexed, and was due to be neutered in July but due to finances, Lyndal had to cancel. Often what happens to female dogs when they aren’t desexed they develop a condition called pyometra which is deadly. ‘Tiger’ was taken to the local vets where she was told ‘Tiger’ needed urgent surgery or she would lose her life. Pet Medical Crisis was contacted and due to the necessitous circumstances, Lyndal was in PMC knew we had to manage the case for ‘Tiger’ to be saved.

“ I looked on the internet for hours after being quoted over $4500 for the operation, and they told me she would be likely to die from infection anyway. That’s when I found you guys (PMC) I filled out the forms on the website and heard back first thing the next morning. She is my everything. She saved my life I suffer from a few mental health issues and ‘Tiger’ is the reason I get out of bed every day. I know I need to feed, take her to the toilet, play, and give her lots of cuddles every day. She keeps me going. She means more than anything to me, I can’t imagine life without her. She is also my therapy dog.” The thankful Lyndal told team PMC showing how fast and important we take these situations.

After getting ‘Tiger’ to the great team at Tullamarine Animal Hospital they were able to operate and help the loving pair get out and reunite. Lyndal is over the moon now that ‘Tiger’ is safe and sound back at home recovering well.

PMC would like to stress the importance of getting your animals desexed not only to stop strays and euthanasia but also for the animal’s health and well being. 

Pet Medical Crisis relies on public donations to assist pensioners and disadvantaged owners who cannot afford life-saving veterinary care.



‘Fara’ is a gorgeous girl. The black lab who is now 7 was trained to be a guide dog but didn’t succeed because she loves to play way too much. ‘Fara’ is now a companion dog for Monique suffers from some mental health issues and ‘Fara’ has been an amazing help to her. Monique has lost both of her parents recently and it’s been extra hard on her as her father was her primary carer.

“Fara is my companion dog, she means everything to me. Fara is all I have.” Monique said to PMC.

‘Fara’ suffers from arthritis and also has very long hairs in her ears that have caused infection in the past, but it is the urgent dental problems that sent Monique to the local vets in need of help. The Warby Veterinary Practice was an amazing help to ‘Fara’ and took on the case that Pet Medical Crisis had been asked to manage. Thankfully the adorable Lab had the procedure to help her dental situation and she is now back with her very relieved mum Monique.

Pet Medical Crisis is here to be a service that does more than pay vet bills, we help the owners manage to get through these times. Owners in necessitous circumstances truly need our help, and in order to help we need your support. 

Pet Medical Crisis relies on public donations to assist pensioners and disadvantaged owners who cannot afford life-saving veterinary care.



Pet Medical Crisis is here to help pensioners just like Dino save his beloved pet dog ‘Bianca’. ‘Bianca’ is an 8-year-old poodle cross Dino has had from the time she was a pup, in fact, he even had her before that as he also owns her mum. Dino got ‘Bianca’s’ mum from Mildura and when she had puppies Dino was very pleased to have mum and daughter together.

Dino loves his ladies and has special beds for them made of pure wool inside his house. As an aged pensioner Dino has a very small income but has always made sure his dogs are cared for as well as any human, often better. Dino’s wife passed away about 13 years ago and he has been very lonely. Dino is 89-years-old and met his partner 10 years ago. The pair rely on each other for companionship, and the dogs provide them both with love and full hearts.

‘Bianca’ has had terrible breath and great trouble eating, Dino noticed she even lost a tooth very recently which saddened Dino the lovely man. “I feel so bad for her,” said Dino from the Peninsula. Dino took his adoring ‘Bianca’ to the Peninsula Vet Care Rosebud to be looked at, but Dino feared he was not going to be able to afford the cost to help what can often be a death sentence when it comes to dental work and disease.

The incredible team at Peninsula Vet care Rosebud suggested to Dino that he should contact us at PMC to help him. After receiving the application and confirming we could help Dino we managed the case, making sure that Dino wouldn’t need to face the worst scenario. “They are 2 little human beings to me and I talk all day long to them. They understand everything I say – go out to the toilet when I tell them to – they are just great. All my life I have been with animals. If people don’t like animals I don’t like them. They are especially important now as I’m older.” We hear you Dino!

‘Bianca’ needed to have some teeth that were badly decayed removed and some work cleaning to help avoid future issues. Thanks to the compassion shown from the team at Peninsula Vet care Rosebud ‘Bianca’ can now get back home in her comfy woolen bed and be with the ones she loves and makes their lives far better. During this time in the world we understand how hard it is for people and aged pensions the most, so if you can share or donate (see our website for details) please do so. Thanks for your ongoing support we can’t do this without you all.

Pet Medical Crisis relies on public donations to assist pensioners and disadvantaged owners who cannot afford life-saving veterinary care.


When Mihaela adopted her boy ‘Blacky’ he had already had a bit of a rough trot in different homes. Mihaela loved him instantly and has now had him by her side for many years. The little guy is a Jack Russell cross who makes Mihaela’s life a far happier thing. ‘Blacky’ has had a tumor on his front leg and 7 days ago it started to grow far more rapidly and became an open wound.

Blacky and his Mum Mihaela

Being on a pension with limited funds Mihaela knew it was going to be very tough for her to afford to have the tumor operated on. The Berwick springs hospital veterinary clinic is where ‘Blacky’ was taken, they informed Mihaela that they would need to perform surgery to help her boy.

With the fear of losing her 11 year old boy due to lack of funds PMC were contacted and asked to help manage the case. “Blacky for me is family. He is my unspoken happiness” A very simple yet beautiful quote from Mihaela says it all.

‘Blacky’ is now home and his recovery has been very positive and relatively pain free. We thank the team at Berwick Springs including Dr. Craig for your great work and generosity.

Rest up little guy we all hope you have many more years helping your mums health and mental wellbeing.

Felicity is a single mum of two girls. She is on a disability pension and hates to ask for help from anyone, let alone a charity. Felicity has been diagnosed with a terminal illness that is rapidly taking her young life from her. So when her baby boy, ‘Jaffa’, a jack Russell cross aged around 13 years developed serious trouble near his bottom and rear end Felicity was at a loss how she would help him.

As the problem got worse for poor Jaffa he began to bleed and suffer great pain, Felicity knew they were in grave danger of losing her long time best friend who means the absolute world to her and her health.

”Jaffa is my closest friend, he waits for me to come home just so he can be next to me as he follows me from room to room. He even guards the toilet door when I am in there.” Said Felicity about her little man.

Felicity took ‘Jaffa’ to her local Vets in Springvale who were unable to offer a reasonable price for a consultation, which left her bewildered and unsure how to proceed. Once Felicity learned about Pet Medical Crisis through Donna, her mental health support, they made contact. PMC suggested she go directly to the beautiful crew at Southern Animal Health in Cheltenham.

Felicity could not believe that Jaffa would also be diagnosed as having cancer. She always thought he’d outlive her. PMC will keep this special couple together as long as possible.

Discovering that ‘Jaffa’ had 3 perianal tumours that needed expensive surgical excision, SAH recommended a specialist referral.“Felicity’s dog is her only companion. Felicity has a terminal illness and cannot afford to pay… Her dog is in great discomfort and is constantly bleeding. It’s just a shame that people don’t realise how important these pets are to their owners mental health, the change the world for them.” Donna a mental health expert said about this case.

‘Jaffa’ had the surgery at Pet Emergency and Specialist Centre who compassionately discounted surgery by 50%. An enormous thank you to Dr Chris Preston at PESC for your kindness and care. And thanks to Donna for assisting in the wellbeing of such a great person.

Trish is on an aged pension and as we know there isn’t much left over from those payments to do much else other than the basic living expenses.

‘Jade’ is a stunning 12 year old Shelty terrier who Trish adopted once she was no longer able to be a show dog. Trish loves her dearly and can’t imagine her life without the dog as part of her family.

After noticing that ‘Jade’ was barely eating and could barely even touch wet food, Trish knew there was an issue with her mouth and she would have to seek some veterinary advice in order to help the loved dog. Trish took ‘Jade’ to be examined at the Greencross Vet Morwell who were fantastic and managed to help set Trish up on there program which instantly helped her financially, however the entire amount would be beyond what Trish could afford and therefore PMC were contacted to manage the case.

“My pet is my companion. Jade is my life. Without her I would be in a very dark place. If you could, please help.” Trish asked us at Pet Medical Crisis.

‘Jade’ had several teeth extracted and cleaned, which will be vital to her ongoing health. We thank Greencross Vet for the help they have given PMC and ‘Jade’.

Pensioners are a very vulnerable group and the comfort and companionship pets offer is unmeasurable, and that is why we find it so very important to help them give their pets the best they have of survival.

David and Helen adopted ‘Emme’ when she was nearly one year old. The seniors love her dearly, and until very recently ‘Emme’ has not been in great health.

David noticed that his dog had a tick attached to her belly that he was able to remove with alcohol, ticks are common in the area they live near Maffra. Shortly after the tick removal ‘Emme’ seemed to be unwell, not eating, lethargic and disinterested. Concerned for the dog’s health, and also worrying that the alcohol used to remove the tick may have hurt his best friend, David got ‘Emme’ to the vet nearby. The first vet involved was unable to help David and Helen and the enormous cost was impossible to fathom.

David and Helen searched for another vet hopeful that they could be better served, and at the Animal Clinic Maffra they were indeed. The clinic contacted PMC and informed us of the details and we were able to manage by helping the kind elderly couple.

“‘Emme’ is such a beautiful loving dog, we don’t know what we would do without her. When the other vets said she may need to be put down we were heartbroken. We are so relived to have her home and safe. Thank you all so much.” David said after he knew she was going to be ok, he even had a beer which is very uncommon.

Without the help of their family who are caring for a young child fighting cancer, David and Helen would have most likely had to euthanise this loving animal. The vets at Maffra did a great job in caring for ‘Emme’ diagnosing her with severe dental issues and rectifying without having to extract! Incredible work guys. Thanks for everyone’s support over this time and we welcome all and any help offered.

Pet Medical Crisis relies on public donations to assist pensioners and disadvantaged owners who cannot afford life-saving veterinary care.



‘Bj’ is a 3yo Staffy who mum Sarah adopted when he was just a young puppy from a breeder. He has had ongoing skin conditions and is on medication, which is very costly. During ‘Bij’s’ last check up the vet found he had a lump on his ear, sadly the lump turned out to be cancerous and very painful.

Sarah from Footscray isn’t working at the moment and has a young daughter who loves ‘Bj’ dearly. As the bills in Sarah’s life have accumulated the living situation for her family has become extremely difficult, she knows how much of a difference having a support dog means to her health.

“My pet means the world to me, he is my support dog he’s really help me through a lot and he really helps my anxiety he is my best friend I wouldn’t be able to live without him and either would my other dog and my daughter, they’re all the best of friends. I would love to get this done to get him back to his happy self.” Sarah said to PMC prior to his operation.

The Lort Smith Vets were wonderful in helping us with this case and now the loving boy is back where he belongs with his family. After a few issues with his stitches we are hopeful ‘Bj’ will make a strong recovery. Thank you to the Veterinary team at the Lort Smith and best wishes to Sarah and her family including ‘Billy’.

Pet Medical Crisis relies on public donations to assist pensioners and disadvantaged owners who cannot afford life-saving veterinary care.