About Us

Our Story

Hello, my name is Jennifer Hunt, founder of “Pet Medical Crisis”. In 2009, my Border Collie Jed was eight years old. He was playing with my 4 year old son, James, on the beach, when our world changed. While chasing seagulls, Jed ruptured several discs in his back. This started a series of major operations over three years, each costing many thousands of dollars.

We were so fortunate to be able to afford his treatment and keep Jed with us. Without funds, the only option for Jed would have been euthanasia.

This tragic experience inspired us to establish Pet Medical Crisis in 2010, supporting pensioners / disadvantaged owners to meet the high cost of veterinary care. Since then we have distributed over $470,000 to 520+ pets and continue to provide a much-needed service to our community.

 Jed relied on us to carry his back end in a special sling for 9 years.  He passed away on 17 December 2018 after providing us with untold joy, unconditional love and inspiration.

Our Purpose

Pet Medical Crisis raises funds to assist with the costs medical intervention for companion pets in Victoria. The pet owner’s inability to fund the care would otherwise result in death or significantly impact quality of life.

Any veterinary clinics in Victoria can apply for assistance. Click here to go through our case selection criteria.

Pet Medical Crisis re funding

Pet Medical Crisis is a registered, not for profit charity.

PMC is reliant on public donations to assist with the costs of medical intervention for companion pets in Victoria where the pet owner’s inability to fund the care would otherwise result in death or significantly impact the quality of life.

 As our resources are limited we restrict funding to $1,000 per case.  It is intended that funding provided is on a 1-off crisis basis, not for ongoing veterinary needs during the pet’s life. 

The fund is intended to be used to pay for future treatment and cannot assist where treatment has already been provided. Post treatment applications requesting bill-payment are outside of our charity’s mission. Submission of an application form without written response to owner and vet are not considered authorised. Confirmation of an application’s acceptance for assistance is mandatory.

It is intended that owners contribute back into the charity through media stories, spreading the word about the charity and fundraising to enable us to continue helping those in need.

Donations cannot be used for consultations, diagnostics and investigations as this reduces the amount available for treatment and becomes an untenable process.

Not all cases can be approved. 

Decisions are contractual with the providing vet. Funds are only paid to veterinary clinics by direct transfer to existing bank accounts. 

A no-fault waiver exists for all cases where pets may deteriorate or die during or after the application process.

PMC take each scenario on a case by case basis and attempt to create a consistent pattern of assistance for the successful care of pensioner’s pets. The manager holds full discretionary power over funds and how they are administered.

PMC reserve the rights to restrict assistance where abusive, untruthful or unreasonable requests are made of our resources.